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Shipping Policy
The Customer must specify clearly mention the address where the shipment should be delivered. After creating an order, the Customer can change the shipping address only till the point when the product is not shipped. In the event the Customer wishes to change the shipping address, he/she must contact the customer support team at medpripharma@gmail.com, before the shipping confirmation mail has been received. Once the shipping confirmation mail has been sent to the Customer, no requests to change the shipping address will be entertained. The Recipient accepting the delivery should not accept deliveries where the box or packaging has been tampered with or if the box is empty. The recipients receiving the delivery must open the package and check its contents prior to accepting the delivery or signing the delivery receipt. If the recipient is not available at the time of delivery, the courier company shall try and deliver the item thrice before returning the same to Medpri Pharma. All costs for re-shipment and handling in the case of non-delivery to the Customer shall be chargeable to the Customer. The delivery guarantee is subject to the terms and conditions of the courier company. Any inconsistency in name or address will result in non-delivery of the product. Medpri Pharma offers to provide FREE shipping on every order more than Rs. 1999/- for most of the locations within India. For orders “below or equal to Rs.1999.00”, shipping charge of Rs.90.00 will be charged. For certain inaccessible and/or locations requiring special arrangements to ship the products within India, the actual shipping charge by the courier company will be charged. We urge all customers to inspect the package for any damage or tamper before receiving or signing for receipt. The expected time frame for the delivery of the booked products to the shipping address is between 3-7 business days. There is sometime a possibility of extra charges like Taxes or Duties which are to be borne by the recipient at the time of delivery.